FREE US SHIPPING ON ORDERS OVER $150

FREE US SHIPPING ON ORDERS OVER $150

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Shipping & Delivery

Here is exactly how and when your order will reach you.

2 - 3 business days

TO PREPARE YOUR ORDER

Each order is checked and packed by hand. Orders placed after 12 p.m. ET on a Friday begin the following Monday.

Then shipping

TIMES BELOW

Delivery time is counted from the day your parcel is collected, not the day you ordered.

You will receive a confirmation email as soon as your order is placed, and a second with tracking the moment it ships.

United States

SERVICE DELIVERY COST
Standard 2 - 4 business days $9.95
Express 1 - 2 business days $18.95
Alaska & Hawaii Standard only, 5 - 9 business days $14.95
PO boxes

Yes. We ship by USPS, so a PO box is fine.

APO, FPO and US territories

Not at present.

Canada

A flat $35 USD, arriving in 6 to 10 business days. The free shipping threshold applies to US orders only.

Please read before you order.

Canada charges import duty and tax on parcels arriving from abroad, and Canada Post adds a handling fee for collecting them. These can come to as much as a third of your order value, payable when your parcel is delivered. Duty and tax are set by the Canada Border Services Agency, not by us, and we cannot prepay or reduce them.

If you later return a Canadian order, you can apply to the Canada Border Services Agency for a refund of the duty and tax you paid. Keep the customs form attached to your parcel you will need it.

We do not ship to any other country at this time.

Ordering for a particular date

For a wedding, a birthday or a holiday, order at least seven days before you need it in hand. That covers our 2 to 3 days of preparation and the delivery window. If you might need a different size, allow extra time for an exchange.

Around Christmas and Easter, allow longer; the mail slows, and we cannot speed it up. If you are close to the line, write to us before you order and we will tell you honestly whether it will get there.

Tracking your order

A tracking number is emailed when your parcel leaves us. If it is not in your inbox, check your junk folder.

Once the parcel is with USPS, their tracking is the live record. It can take up to 24 hours to show movement after that email.

If it has not arrived and tracking has not updated for seven business days, write to us and we will sort it out.

If something goes wrong

Never arrived

Write to us and we will make it right.

Marked delivered but missing

Check with anyone else at the address and look for a safe place. Once USPS confirms delivery to the address given at checkout, we are not able to replace it.

Damaged

Send a photograph within 48 hours of delivery and we will replace it at our cost.

Wrong item

Tell us and we will send a prepaid return label and ship the right one at our cost.

Changing your address

If your order has not shipped, write to us as soon as you can and we will change it. Once it is with USPS, we cannot redirect it.

Returns & exchanges

30 days from delivery, unworn and with tags attached. Exchange for a different size, or return for a full refund. Start from the tracking email you received when your order shipped.

Full details, including how Canadian returns work, are on the returns page.

Contact

We look after our customers by email, which keeps a written record of every order and every measurement. Write to customerservice@miregalia.com and you will hear back within 48 hours.

If you are unsure about sizing before you order, send us your child’s chest and height and we will tell you which size to choose.

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