Frequently Asked Questions

If a size is out of stock, it is unavailable for now. We can’t promise a restock date.

Each collection is cut to its own size range, so please check the size guide linked on every product page for detailed measurements. If you have any questions about sizing, write to us at customerservice@miregalia.com.

We’re here to help. Write to us at customerservice@miregalia.com with your child’s height, chest, and waist measurements, and we will tell you which size to order. We reply within 48 hours.

We ship within the United States and to Canada.

U.S. standard shipping (2–4 business days) is $9.95, and free on orders over $150. U.S. express shipping (1–2 business days) is $18.95. Alaska and Hawaii: $14.95, standard shipping only, and free on orders over $150. Canada: $35 flat rate, 6–10 business days. See our Shipping & Delivery page for full details.

All orders are processed within 2–3 business days. Orders placed after 12 p.m. ET on Friday begin processing the following Monday.

Orders shipped to Canada may be subject to customs duties and taxes, which are paid by the customer on delivery.

Once your order has shipped, you will receive an email with a tracking number to monitor your delivery status.

Once tracking shows your order delivered to the address provided, we are unable to replace or refund it. We recommend shipping to an address where someone can receive the package, and contacting your local post office if it doesn’t arrive.

We offer a 30-day return and exchange policy, starting from the date your order is delivered. Items must be unworn and in original condition, with all tags attached, and free of stains, scents such as perfume, or any signs of wear.

Gift cards cannot be returned. All other items may be returned within 30 days of delivery if they meet the conditions above.

1. Open your shipping confirmation email and select the option to request a return or exchange.
2. We review requests within 48 hours and email you a prepaid return label once approved.
3. Pack the item securely, attach the label, and drop it off at any USPS location.

Return labels are prepaid for U.S. orders. Customers in Canada pay return postage; exchange replacements ship free.

Returns are processed within 7 business days after we receive your package. Refunds are issued to your original payment method. Exchanges ship once your returned item has arrived and been checked.

No, original shipping fees are non-refundable.

If something arrives damaged, send us a photograph within 48 hours of delivery. If it is not what you ordered, write to us within 30 days. Either way, we will send a prepaid return label and replace or refund it at our cost, in either country.

You can place an order directly on our website by adding your favorite pieces to the cart and proceeding to checkout. Once your order is placed, you will receive a confirmation email with your order details.

We accept all major credit and debit cards, as well as PayPal, Apple Pay, and Google Pay. Gift cards can also be applied at checkout.

If you need to change or cancel your order, email customerservice@miregalia.com as soon as possible with your order number. We can’t guarantee changes once your order has begun processing.

Mi Regalia digital gift cards are available in several amounts on our website and are delivered by email. They never expire and can be used toward any purchase.

No. Gift cards are non-refundable.