Write to us and you will hear back within 48 hours. We would far rather answer a question than have something arrive that is not right.
Three things come up more than anything else, and each is answered in full already.
Measure your child’s chest and height, then check the size guide.
Tracking is emailed when your parcel ships. Check your junk folder. Times are on the shipping page.
Start from the tracking email you received, and select “Request a return”. Details on the returns page.
Still unsure about sizing? Send us your child’s chest and height and we will tell you exactly which size to order. This is the most useful email you can send us, and we answer it properly.
Or write directly to customerservice@miregalia.com.
Your child’s chest measurement and height, and the piece you are looking at.
Your order number, from the confirmation email.
A photograph, and your order number.
Within 48 hours, Monday to Friday. Messages sent over a weekend are answered on Monday.
We handle everything by email rather than by telephone. It keeps a written record of every order, every measurement and every promise we have made you, which matters when you are choosing a size for a child who is not standing next to you.
Mi Regalia
LEM Global Inc.
5036 Dr Phillips Blvd, Suite 1016
Orlando, FL 32819
United States
Please request a return before sending anything back, so we know it is coming and can process it straight away.